Processing Time:
Orders are processed within 1–2 business days after payment confirmation.

Shipping Methods & Timeframes:

• Standard Shipping (US): 3–7 business days

• Express Shipping (US): 1–3 business days

• International Shipping: Currently unavailable

Shipping Rates:

• Calculated at checkout based on your location and shipping method.

Tracking Information:
Once your order is shipped, you’ll receive a tracking number via email.

Lost or Stolen Packages:
Frostix is not responsible for lost or stolen packages confirmed to be delivered by the carrier. Please file a claim with the shipping provider.

Incorrect Addresses:
Please ensure your shipping address is correct at checkout. We are not responsible for orders sent to incorrect addresses.